Privacy Policy

1. Introduction

Welcome to Dr. Jomo Cousins ("we," "our," or "us"). We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website at www.jomocousins.com (the "Site") and use our services.

By using our Site, you agree to the collection and use of information in accordance with this Privacy Policy. If you do not agree with the terms of this Privacy Policy, please do not access the Site.

2. Information We Collect

Personal Information

We collect personal information that you voluntarily provide to us when you:

• Make a purchase (name, email address, billing address, shipping address, phone number)
• Subscribe to our newsletter (email address, name)
• Submit a prayer request (name, email address, prayer request content)
• Submit a booking request for speaking engagements (name, email, phone, organization details, event information)
• Contact us through our contact forms (name, email, message content)
• Create an account or interact with our services

Payment Information

Payment information (credit card numbers, billing information) is processed securely through our third-party payment processor, Stripe. We do not store complete payment card information on our servers. Please review Stripe's Privacy Policy at stripe.com/privacy.

Automatically Collected Information

When you visit our Site, we automatically collect certain information about your device, including:

• IP address and browser type
• Operating system and device information
• Referring URLs and pages visited
• Time and date of visits
• Clickstream data and usage patterns

Cookies and Tracking Technologies

We use cookies and similar tracking technologies to track activity on our Site and store certain information. Cookies are small data files stored on your device. We use:

• Essential Cookies: Required for the Site to function properly
• Analytics Cookies: Help us understand how visitors interact with our Site through Google Analytics
• Functionality Cookies: Remember your preferences and settings

You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Site.

3. How We Use Your Information

We use the information we collect for the following purposes:

• To process your orders: Fulfill purchases, process payments, arrange shipping, and send order confirmations
• To communicate with you: Send newsletters, prayer resources, booking confirmations, and respond to inquiries
• To provide prayer ministry: Respond to prayer requests and provide spiritual guidance
• To improve our services: Analyze usage patterns, enhance user experience, and develop new features
• To send marketing communications: Promote products, services, events, and special offers (you can opt-out at any time)
• To ensure security: Monitor and prevent fraud, unauthorized access, and other illegal activities
• To comply with legal obligations: Respond to legal requests and prevent harm

4. Third-Party Services

We share your information with third-party service providers who assist us in operating our Site and providing services:

These third parties have access to your information only to perform specific tasks on our behalf and are obligated not to disclose or use it for any other purpose.

5. Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

• SSL/TLS encryption for data transmission
• Secure payment processing through PCI-compliant providers
• Regular security audits and monitoring
• Access controls and authentication mechanisms
• Regular backups and disaster recovery procedures

However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.

6. Your Privacy Rights

Depending on your location, you may have the following rights regarding your personal information:

GDPR Rights (EU Residents)

• Right to Access: Request a copy of your personal data
• Right to Rectification: Correct inaccurate or incomplete data
• Right to Erasure: Request deletion of your data ("right to be forgotten")
• Right to Restriction: Limit how we use your data
• Right to Data Portability: Receive your data in a structured format
• Right to Object: Object to certain types of processing
• Right to Withdraw Consent: Withdraw consent at any time

CCPA Rights (California Residents)

• Right to Know: Request information about data collection and use
• Right to Delete: Request deletion of your personal information
• Right to Opt-Out: Opt-out of the sale of personal information (we do not sell personal information)
• Right to Non-Discrimination: Receive equal service regardless of privacy rights exercise

To exercise any of these rights, please contact us at support@pastorjomo.com. We will respond to your request within 30 days.

7. Email Communications and Opt-Out

You may opt-out of receiving promotional emails from us at any time by:

• Clicking the "unsubscribe" link at the bottom of any promotional email
• Contacting us at support@pastorjomo.com

Please note that even if you opt-out of promotional emails, we may still send you transactional emails related to your orders, account, or services you've requested.

8. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. Specifically:

• Order Information: Retained for 7 years for tax and legal compliance
• Newsletter Subscriptions: Retained until you unsubscribe
• Prayer Requests: Retained for ministry purposes unless deletion is requested
• Account Information: Retained until account closure is requested
• Analytics Data: Retained according to Google Analytics retention settings (typically 26 months)

9. Children's Privacy

Our Site is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately. If we become aware that we have collected personal information from children under 13 without parental consent, we will take steps to remove that information from our servers.

10. International Data Transfers

Your information may be transferred to, and maintained on, computers located outside of your state, province, country, or other governmental jurisdiction where data protection laws may differ. If you are located outside the United States and choose to provide information to us, please note that we transfer the data to the United States and process it there. By using our Site, you consent to this transfer.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

12. Contact Us

If you have any questions about this Privacy Policy or our privacy practices, please contact us at:

13. Cookie Policy Summary